Privacy Policy

Last Updated: 14/09/2026

Galapagos Vibe LLC (“Galapagos Vibe,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and travel services.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including:
• Full name and contact information.
• Travel dates, destinations, preferences, and requirements.
• Passport or identification information when required to confirm a reservation or comply with travel requirements.
• Payment and billing information when necessary to process your booking.
• Information provided through inquiries, booking forms, emails, or other communications with us.

We may also automatically collect limited information about how you use our website, such as your IP address, browser type, device information, and pages visited.

2. USE OF YOUR INFORMATION
We use the information you provide to:
• Respond to your inquiries and provide personalized assistance.
• Process and manage your travel bookings and payments.
• Coordinate reservations with tour operators, cruise companies, hotels, airlines, and other travel suppliers.
• Provide relevant travel offers, promotions, and recommendations.
• Improve our website, services, and customer experience.
• Prevent fraud and protect the security of our services.
• Communicate with you regarding your bookings, requests, or services.

3. SHARING YOUR INFORMATION
To provide your travel services, we may share necessary information with trusted third-party suppliers, including tour operators, cruise companies, hotels, transportation providers, airlines, and other service providers involved in your trip.
We only share information that is reasonably necessary to arrange and manage your travel services.
We may also disclose information when required by law, regulation, legal process, or to protect our rights, customers, or business.

4. PAYMENT INFORMATION
Galapagos Vibe LLC offers credit card and bank transfer payment options. For credit card payments, we provide a secure payment link through our payment provider. We do not request or collect complete credit card information by telephone, email, or other unsecured communication channels.
Payment information may be processed directly by third-party payment providers, which are responsible for handling such information according to their own privacy policies and security practices.

5. DATA RETENTION
We retain personal information only for as long as necessary to provide our services, manage reservations, comply with legal or accounting requirements, resolve disputes, and fulfill legitimate business purposes.
Once personal information is no longer required, it will be automatically deleted from our systems, subject to applicable legal or regulatory requirements.

6. DATA SECURITY
Galapagos Vibe LLC takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. COOKIES
Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and improve our services.

We may use:
• Essential Cookies to ensure the proper functioning of our website.
• Analytics Cookies, such as Google Analytics, to understand how visitors use our Site.
• Marketing Cookies, where applicable, such as Meta Pixel or Google Ads, to help us understand advertising performance and provide relevant content.
• Preference Cookies to remember your settings and preferences.

You may manage or disable cookies through your browser settings or available cookie-consent options. Disabling certain cookies may affect some website functionality.

8. THIRD-PARTY SERVICES
Our website and services may use third-party providers for payment processing, website analytics, advertising, communications, booking services, or other business functions.
These providers may process certain information on our behalf and may have their own privacy policies governing the use of your information.

9. SOCIAL MEDIA
If you interact with Galapagos Vibe through social media platforms or connect to our Site through a social network, certain profile information and activity may be visible to your social media contacts.
Galapagos Vibe LLC is not responsible for how third parties use information shared through social media.

10. MARKETING COMMUNICATIONS
With your consent where required, we may send you newsletters, travel offers, promotions, special deals, or other information that may be relevant to your interests.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

11. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or restriction of the use of your information.
You may also have the right to withdraw consent for certain uses of your information or opt out of marketing communications.
To exercise any applicable privacy rights, please contact us using the information provided below.

12. CHILDREN’S PRIVACY
Our website and services are not intended to knowingly collect personal information from children without appropriate parental or legal consent.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

13. CHANGES TO THIS PRIVACY POLICY
Galapagos Vibe LLC may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.
Any updates will be posted on this page with the revised “Last Updated” date.

14. CONTACT US
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Galapagos Vibe LLC
Email: info@thegalapagosvibe.com